A quick reference for error messages you may see in AgentSky.
| Error | What it means | What to do |
|---|---|---|
workspace_wallet_empty | Your workspace has no credits. New chats cannot start. | Add credits in Settings › Team › Billing. |
subscription_exhausted | Your connected Claude or ChatGPT plan is out of allowance for this period. | Top up with AgentSky credits, or wait for your plan to renew. |
| Agent is starting up | The agent pod is warming up — this takes a few seconds on the first turn. | Wait a moment; the agent will respond shortly. |
| Refused | The request was declined (content policy or capability limit). | Edit your message and try again — the error clears automatically when you change the text. |
| Sync paused | Mac-to-workspace sync stopped. | See Local sync is paused. |
| Out of subscription quota | The connected subscription is fully used. | Switch to credits or reconnect a fresh subscription. |
API error codes:
| Code | Meaning |
|---|---|
| 401 | Missing or invalid API key |
| 402 | Insufficient balance |
| 429 | Rate limit exceeded — retry after a short delay |
| 503 | Agent is provisioning — retry |
Where: web, Mac, API
Good to know: If an error is not listed here, the message itself usually explains the problem. Copy it and search the help center, or send it to support@agentsky.dev. Related: I'm out of credits, I can't sign in, Local sync is paused.