Zendesk
Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media. Connect your account through managed OAuth to use the available operations in an agent task.
Setup
Connect Zendesk with an explicit scope.
You need an AgentSky account and authority to connect the application account. Start with a read-only task before allowing changes.
Find the application
Open connector settings and search for Zendesk. If the catalog is unavailable, retry its load; an unavailable list is not proof the app is unsupported.
Review authorization
Review the Zendesk account, workspace and permissions on the authorization screen. Your organization's policies or administrator approval may limit which resources the connection can access.
Verify a bounded task
Name one Zendesk resource you can already access and ask the agent to check whether a read operation is available. If it is, retrieve and summarize that resource without changing it. If it is not, ask the agent to explain the missing operation or permission.
Verify access and results
A connected account is the start of the workflow.
Open the same resource in Zendesk and compare it with the agent's result. Check the account, resource identifier and current content before using the output for another task.
Access troubleshooting
If Zendesk access fails, check the connected identity, resource sharing and requested permissions. Reconnect an expired or revoked account in connector settings. If the connection is healthy but an operation is unavailable, changing accounts may not resolve it.
Available actions
The runtime discovers the connector's current operations and input requirements. Do not assume every feature in the application's website is available as an agent action.
Authorize changes explicitly
For writes, specify the target and the allowed change. An instruction to draft or analyze is not permission to publish, send or delete.
Common questions
Related resources
Claude Code + Zendesk
Use Zendesk with Claude Code in the shared Composer.
Codex + Zendesk
Use Zendesk with Codex in the shared Composer.
Hermes + Zendesk
Use Zendesk with Hermes in the shared Composer.
OpenClaw + Zendesk
Use Zendesk with OpenClaw in the shared Composer.
pi + Zendesk
Use Zendesk with pi in the shared Composer.
DeepSeek Harness + Zendesk
Use Zendesk with DeepSeek Harness in the shared Composer.
Kimi Code + Zendesk
Use Zendesk with Kimi Code in the shared Composer.
OpenCode + Zendesk
Use Zendesk with OpenCode in the shared Composer.
All connectors
Understand managed application access.
Channels
Choose where the agent conversation happens.
Data handling
Review your workflow's data boundaries.
Pricing
Review charges before running work.